Can’t log in to Facebook – Facebook is a social network created in 2004 and today has an average of 1.49 billion active users per day, according to a September 2018 survey. But, among all these people, some may not be able to enter Facebook.
Many problems can prevent you from accessing your profile on the social network. A wrong password, an unauthenticated email, or even your account may have been disabled. In this tutorial we will show you step by step how to solve each of the possible problems.
Follow below if you Can’t log in to Facebook what to do to use Facebook.
Table of Contents
How to log into Facebook on PC
1. Access Facebook and enter one of the following information:
- Email: you can enter any email address listed on your Facebook account.
- Phone number: If you have a verified mobile number in your account, you can enter it here (do not include any zeros before the country code or any symbols)
- Username: You can also enter your username, if you have defined one.
2. Enter your password;
3. Click “Enter”.
How to log into Facebook on your mobile (Android or iOS)
1. Open the Facebook application;
2. Enter one of the following options:
- Email: you can enter any email address listed on your Facebook account.
- Phone number: If you have a verified mobile number in your account, you can enter it here (do not include any zeros before the country code or any symbols)
- Username: You can also enter your username, if you have defined one.
3. Enter the password and tap “Enter”.
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How to log into Facebook with another email
If you prefer, you can also access your Facebook profile using an email different from the one you always use when logging in. For that, it is necessary to register an alternative address.
The feature is useful because it can fool hackers or people interested in hacking your account. In addition, if one day you lose or forget your password, you can also use any of the registered e-mails to recover it.
Follow the steps below to sign in to Facebook with a different email:
1. When you are logged in to Facebook, access the settings page ;
2. In the left column, click on “General“;
3. In the “Contact” section, click “Edit“;
4. Click on “Add another email or mobile number“;
5. In the new window, enter your alternative email and click “Add“;
6. A confirmation message will be sent to the inbox of this new email. Click the link and you’re done.
You can add as many emails and phone numbers as you like. On this same page, you can choose another email as your primary contact, remove an address from the list and allow your contacts to appear in the backup made by your friends on the social network.
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I can’t log in to Facebook. What do I do?
If even following the step by step above you are unable to log into Facebook, there may be a problem with your account on the social network. It may have been something you did wrong or some change made by the company itself.
Here are some things you can do to try to work around the problem:
Try to recover your Facebook account:
Go to ” Find your account ” and follow the instructions that appear on the screen. But do it with a computer or cell phone you’ve used to access your account before.
Try resetting your password:
1. Go to the Find your account page ;
2. Enter the email, cell phone number, full name or username associated with your account and click on “Search”;
3. Follow the instructions on the screen.
If you don’t see your profile on the “Find your account” page:
Ask one of your Facebook friends to enter your profile and access the “About” section. There, he should look for the email address or phone number listed in the “Contact information” section. Ask him to send this data to you.
Try entering all the email addresses or mobile numbers you have (one at a time). You may have added an email address or mobile number to your account and you don’t remember.
Enter your username. Your username is your personalized Facebook URL, the one that appears when someone accesses your profile through the PC browser. As in the image below:
If you don’t know your username, ask a friend to access your profile and send the username at the URL to you.
Try inserting variations of your name, in case you have registered using a nickname.
If you are prompted to enter a friend’s name, try multiple friends if the first does not find an account. Also remember to enter your friend’s full name, not just the first name.
If you think your account has been hacked by someone, contact Facebook by visiting the ” Report a compromised account ” page.
Find out if your account has been disabled:
Facebook can deactivate your account if it thinks you have not respected the social network’s Terms and Conditions. Some reasons for disabling your account may be:
- Use a false name;
- Pretend to be someone else;
- Harassment, forced advertising, unwanted promotion, or other prohibited conduct.
If your Facebook account has been disabled, you will see a message informing you of the deactivation as soon as you try to sign in. If you believe your account was disabled in error, use this form to submit an appeal. But Facebook warns that it is not possible to recover accounts that have been disabled for “serious violations” of Community Standards.
How to recover an old Facebook account
There are those who decide to delete their Facebook account in a moment of anger, or for any other reason, but later decide to return to the social network. At this point, remembering your email and password can be difficult.
- If you don’t remember your password , go to ” Find your account ” and follow the instructions.
- If you don’t remember your email , look for the email provider (Gmail, Hotmail, Outlook etc.) and click “I forgot my email”.
- If you can’t access your email or remember your password , use a cell phone number instead of the email address in ” Find your account “.
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How to log into Facebook with 2-step verification
Two-step verification is a security feature offered by Facebook and several other company products, in addition to numerous social networks and applications, which adds an extra layer of protection to your data on the internet.
With 2-step authentication enabled, whenever you or anyone else tries to log into your Facebook, you will need to confirm that that person is really you, the owner of the profile. It can be with a code by SMS or by a verification app.
Learn how to enable two-factor authentication on Facebook:
- Click the down arrow icon in the upper right corner of the Facebook main screen;
- Then go to Settings> Security and login;
- Scroll down the screen until you find “Use two-factor authentication” and click “Edit”;
- Choose the authentication method you want to add and follow the instructions on the screen;
- Click Activate after selecting and activating an authentication method and you’re done.
How to make your Facebook more secure
When using any social network, we must take special care not to lose our login or be targeted by hackers. Facebook, being the platform of the most popular genre in the world, is perhaps the biggest target of this problem.
Fortunately, it has some interesting features to protect our accounts. And we also have some tips for you to prevent possible problems.
Watch your password
One of the main tips, which serves not only for Facebook, but for any service that requires a login, is to use complex passwords. Try to have a combination of uppercase and lowercase letters, and some special characters like asterisk, at sign, among others.
Dates of birth, dog’s name or initials of the name are also easy to remember, and if someone you know is trying to access your account, you can start your attempts using this information. Therefore, whenever possible, avoid using this information to create your password.
In addition to making the password with these tips, be sure to change it periodically. It doesn’t have to be every week, but once every two or three months, that’s enough for you to be safe. And, not least, never share your password, just keep it for yourself.
Login Manager
We often use Facebook outside the home, whether on a friend’s computer, at work, college or other places. Now, what if you forgot your account logged into one of these locations. What can be done?
In terms of security settings, Facebook has a login manager, which is able to log out any machine or device where your login is active. See how to use it.
- With Facebook logged in, access this link;
- In the “Where you’re logged in” section, find the machine on which you want to log out;
- Click on the “three dots” located next to it, and then on “Logout”.
History of logins and care on unknown machines
Facebook previously had an option just below the login field called “Keep me connected”. It was dangerous if it was marked on machines that were not yours, since it kept your login.
Now, Facebook still maintains a similar alternative, called “Recent logins“. This, in turn, displays the photo used in your profile so that you do not need to enter your login.
Fortunately, there is an easy option to remove your image and login, just needing to click on the “X” that appears in your photo when hovering. However, we recommend following these steps to remove all browsing history, cookies and other information that is stored by the browser.
1. In any browser, press the “Ctrl + Shift + Delete” keys together;
2. Select the time interval in which it was on the machine;
3. Check all available options such as Cookies, Cache, Browsing history, access accounts etc;
4. Click “Clear now” (the name may vary depending on the browser).
Okay, this way you deleted all the navigation information you left on the machine. Alternatively, it is also possible to use the browser’s “anonymous” mode, which erases all browsing data as soon as the anonymous tabs are closed.
These precautions mentioned are very important to be adopted when using Facebook on any machine other than yours. If you are still on a public connection, such as open WiFi, for example, it may be interesting to use a VPN for your browser. Thus, you make it difficult for someone to intercept your data over the network.
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