Are Apple Computers Expensive? Do you want a business MacBook? You have good reasons. IBM has confirmed that employees using Apple computers are more efficient and that these machines are cheaper to maintain than Windows PCs.
IBM has been allowing employees to choose which operating system they will use for several years. In 2015, the Mac @ IBM program was launched. During the Jamf Nation User Conference, IBM showed that investment in Apple computers paid off on many levels, from employee satisfaction to sales. Fletcher Previn, the CIO from IBM, summed it up great:
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MacOS support is cheaper than Windows
IBM made significant savings on support from Macs. In 2015, the company revealed that one IBM employee can provide technical support for 5,400. Apple computer users, while one person can handle only 242 PC users. Why? Only 5 percent Mac users call technical support, while up to 40 percent do Windows users.
IBM has calculated that in four years, every Mac will save between 273 and 543 dollars compared to one PC. In 2018, 78 IBM employees serviced 277,000 Apple computers used by the company (over 3,500 Macs per person).
Currently, IBM reports that for 200 thousand. 7 support workers are needed. You need to employ 20 people on the same number of Windows computers. In addition, migration to newer versions of macOS is much easier than from Windows 7 to Windows 10.
This year, IBM showed another advantage of Apple computers over Windows PCs. MacOS users 22% more often bring results above expectations than Windows users. When it comes to selling products, Mac owners are also doing better. Among those servicing the largest contracts, apple users bring profits 16% higher from those working on Windows. Not surprisingly, IBM is trying to improve the working conditions of its employees, including providing them with the equipment and operating system they like.
In addition, people who have a business Mac are up 17 percent. less willing to leave IBM. Somehow I am not surprised.
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