Avaya CM installation Rel 6.X Interview Questions
| Question |
| What are hardware supported in cm 6.3 x ? |
| Answer |
| HP ProLiant DL360 G7 HP ProLiant DL360 G8 Della PowerEdgea R610 Della PowerEdgeâ„¢ R620 |
| Question |
| There was some limitation still in cm 5.2.1 with regards to toll fraud? Do you have fix in cm 6.x ? |
| Answer |
| Yes we have a fix by enableing a feature calls SA9122 |
| Question |
| In case of duplex CM do we need to install license of both CM or on primary server? |
| Answer |
| We need to install the lic on both the primary and standby server manually. |
| Question |
| What’s new in Avaya 6.x & the difference between 5.x & 6.x |
| Answer |
| One in change in LIC till 5.2.1 lic are generated using RFA portal…post cm 6.x lic are generated from plds portal. ALso from cm6.x lic are generated based on CM MAC ID not on Gateway serialno and IPSI serial no. |
| Question |
| While upgrading the system from 5.x to 6.x what is the upgrade process |
| Answer |
| 1)Make the COre system ready with pre requisites patches installed on SP and CM on newly received hardware. 2) Install the Lic file in system under weblm . 3) Then take the XLN file backup from cm5.2.1 and restore it in the CM 6.x. |
| Question |
| Due required the licensing in lsp post cm 6.x ? |
| Answer |
| No, We don’t required lic in LSP post cm 6.3 onwards… Also even LSP cm will not go in to grade period mode after 30days. |
| Question |
| What all different types of H.248 Media gateways are supported on CM 6.3? |
| Answer |
| G450 and G430 gateway are supported in CM6.3 |
| Question |
| Do we have any provision that, all the sub assets like aes, cms will be clubbed on a single virtual platform in 6.x & have single system to operate. |
| Answer |
| CM & AES can be installed on the single virtual Platform. But for CMS such feasibility not available till now. |
| Question |
| Can we restore the cm 5.2.1 data directly to cm 6.3 if yes what should the procedure? |
| Answer |
| yes its possible..take the backup of xln file from cm 5.2.1 and restore it directly in the cm 6.3. |
| Question |
| Are there any changes in Installation procedure between CM 5.X and 6.3? |
| Answer |
| From CM 6.3 onwards first we need to install System platform on specified Hardware. Install the CM templates Install the System platform and CM Patch . Generate the lic based on the MAC id and Install the lic on CM weblm |
| Question |
| Do you required separate license to activate SA 9122 feature |
| Answer |
| No we do not required separate lic..its an inbuilt feature in cm6.3 |
| Question |
| Does cm 6.x support VM WARE? |
| Answer |
| YES cm 6.2 onwards VM ware is supported |
| Question |
| What are the advantages to call center setup if we use 6.3 instead of 5.x |
| Answer |
| Only scalability has increase no other changes |
| Question |
| what are the adv. to CC setup if we use 6.x instead of 5.2 |
| Answer |
| AACC can be integrated over SIP using Session manager in cm6.x This was not feasible in cm5.2.1 |
| Question |
| Does CM 6.3 support intuity Audix voice mail system? |
| Answer |
| yes it supports but since its EOL so Avaya suggest to migrate the old voicemail to MM & AVAYA AURA messaging. |
| Question |
| In older release vector steps limit was 32lines, what is the count in CM 6.x? |
| Answer |
| In cm6.x it has increase upto 99 |
| Question |
| Do we have any user administration provision where Avaya admin will play less role while modifying daily / holiday in voice messaging & VDN / Vectors configurations. |
| Answer |
| yes we can create separate profile apart from profile 17& 18. |
| Question |
| Is there any way to activate LSP servers without fiber cut or server shut down at respective locations? |
| Answer |
| Yes Manually disable the LSP server, IP-phone, Media gateway N/w region provided it is being configured. |
| Question |
| Does CM 6.3 supported DL360 G7 & G8 server? |
| Answer |
| YES- DL360g7 and DL360g8 are supported. |
| Question |
| Does Supported DL360 G8 server CM 6.2? |
| Answer |
| NO – its doses not support CM6.2 |
| Question |
| Due We have any limitations with regards to BCMS report view in CM 6.x? |
| Answer |
| The BCMS monitor split command shows the status for the first 100 agents logged into the split,regardless of how many additional agents log into the split. |
| Question |
| Does Supported DL360 G8 server CM 6.2? |
| Answer |
| No it does not support |
| Question |
| Supported hardware for each template type |
| Answer |
| Simplex CM Main/Survivable Core ,Duplex CM Main/Survivable Core – HP ProLiant DL360 G7 ,HP ProLiant DL360 G8,Dellâ„¢ PowerEdgeâ„¢ R610,Dellâ„¢ PowerEdgeâ„¢ R620 Main embedded version -S8300D |
| Question |
| Is there any other specific issue fixed under this issue ? |
| Answer |
| Toll Fraud is being fix by enabling feature called SA9122 |
| Question |
| Explain MAD concept in 6.3 w.r.t. SIP ? |
| Answer |
| CM 6.2 onwards Multi Device Access (MDA) feature that allows users to leverage multiple devices (endpoints) simultaneously to meet their communication needs. Users can receive and place calls at multiple devices, and move calls between devices as needed. |
| Question |
| Which is where ip phones registration happen in CM6 ? |
| Answer |
| Depending open the setup IP-phones registration can happen on Proc or on CLAN |
| Question |
| What is latest SP in CM 6.x ? |
| Answer |
| Avaya Aura Communication Manager 6.3.9 (Service Pack 9) |
| Question |
| CM installation Rel 6.X can run on S8300D,S8510 & S8800? |
| Answer |
| yes |
| Question |
| What are the new feature in cm6.x? |
| Answer |
| 1. Restrict Call Joining 2. Restrict Second Agent Consult- 3. Call log support for busy 94xx deskphones- 4. Exclusion- 5. Wide-band video codec- 6.Encrypted SIP video support for point-to Point Calls- 7.Sa9122 – toll by pass |
| Question |
| CM installation Rel 6.X can run on S8300D,S8510 & S8800? |
| Answer |
| yes its supported….But Avaya doesn’t sells S8800 and S8510 server. |
| Question |
| What are the new enhancement of capacity wise in cm6.x? |
| Answer |
| 1)Increase in the network region and locations from 250 to 2000. 2)Increase in the number of Coverage answer groups (1000 to 1500), members in a group (8 to 100) and the system max of all members across groups (22000 to 33000). 3)Increase in the number of display-parameters from 25 to 50. Increase in the number of location parameters to 50. 4)Increase in the number of route patterns from 999 to 2000. |
| Question |
| How many port n/w it supports & how many simultaneous call it can handle |
| Answer |
| Simultaneous Calls in CM- 15,424 and Max port network is 64. |
| Question |
| Can we Avaya CM 6.3 is able to support Media Bypass with Lync 2013? |
| Answer |
| yes |
| Question |
| Is supported AES 4.2.4 to CM 6.3? |
| Answer |
| no |
| Question |
| What is the maximum sytem wide bridge appearance call supported for duplex system |
| Answer |
| Main /Survivable Core Duplex – 80,000 |
| Question |
| IS SES Supported on CM 6.3 |
| Answer |
| NO not supported |
| Question |
| CM 6.x on wards License binded are which parameter |
| Answer |
| LIC are binded on CM MAC ID |
| Question |
| How many LSP supported in CM6.x |
| Answer |
| 250 |
| Question |
| No of MGC supported in LSP? |
| Answer |
| 50 per LSP |
