Clarify CRM Standard Features MCQ
This Clarify CRM Standard Features MCQ Quiz contains few questions as a free online practice test.
1. User Sameer owns a Case. He closes the case. Who will be the owner of the case in Clarify after
Case is closed
a) Sameer
b) SA
c) Santosh
d) There is no owner to the case
2. Subtasks of a case are called:
a) Contracts
b) opportunites
c) subcases
d) work orders
3. Ramesh is Owner of the Case. Santosh Yanks that case. Who will be the owner of the Case after Yanking
a) Ramesh
b) Santosh
c) Both Ramesh and Santosh
d) SA User
4. A feature of ClarifyCRM that allows the application administrator to disable or enable certain menu items or command buttons is
a) Pop up List
b) Privilege Classes
c) Process Definition
d) Service Request
5. A feature of ClarifyCRM that allows the application administrator to disable or enable certain menu items or command buttons is
a) Pop up List
b) Privilege Classes
c) Process Definition
d) Service Request
