Are you in a situation where Jack does not go to the phone? It happens to a lot of users and can be extremely frustrating, especially for those who listen to music on a regular basis and so on. Below are 5 solutions to solve the problem with the Jack.
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Table of Contents
Make sure the headphones are not defective
The first step is an obvious one. It is quite possible that there is nothing wrong with the headphone jack and that the headphones are the problem. You can quickly verify this only by connecting them to another device. This does not have to be a smartphone. A laptop, TV or any other device that has a 3.5mm jack.
If you cannot hear any sound when using the headset with a different device, you have found the source of the problem. If you hear about another device, something else is to blame. It’s time to try one of the solutions listed below.
We also recommend that you connect another pair of headphones to your smartphone before reading this article. Although this is a rare problem, the headset may not be compatible with your smartphone, even if it works with other devices.
Verify that your phone is connected to another device via Bluetooth
If your smartphone is connected to a wireless headset, or any other Bluetooth device, the headphone jack may be disabled. Normally, when you plug in the headphones, your smartphone should recognize them and everything should work the way you want, regardless of Bluetooth settings. However, this is not necessarily the case in all cases.
It’s a quick and easy solution, because all you have to do is open the settings menu on your device, find the Bluetooth option and check if it is enabled. In this case, your smartphone is probably paired with one of the other devices you have in your home. If this is the problem, just turn it off, and connect the headphones to see if the problem is resolved. If it still doesn’t work, you should go to the next solution in the list.
Clean Jack’s headphone jack
As you can imagine, a lot of dust, or lint, can get into the headphone jack over time. This could be the cause of the problem, as dirt can block the correct connection of the Jack .
The first thing you should do is take a look at the jack to see how dirty it really is. A flashlight might be useful for this. The next step is to try to clean and hope the problem is resolved.
There are a lot of different ways to do this, some of which work better than others. One option is to simply blow into the headphone jack, which should remove at least some of the dust and lint inside.
A great option is to use a cotton swab. Push it into the socket and twist it around to clean the dust. Be very careful when doing this because the last thing you want to happen is to cause further damage to the device. You can also wet the cotton swab with alcohol, but make sure you don’t use too much.
When you are done, look again at the headphone jack to see how much dust and lint you have been able to remove. If it looks better, plug in your headphones to see if everything is working as it should.
Check your audio settings and restart your device
The problem may also be not from the jack or headset you use, but from the audio settings of the device. If that is the problem it can be solved immediately. Just open the audio settings on your device and check the volume level, as well as any other settings that can turn off the sound.
Normally, there are not many audio settings on a smartphone, so you should find the problem immediately.
If everything seems to be in order, there is another simple solution you can try, which would be to restart your device. This can sometimes solve different smartphone problems and last less than a minute. Just press and hold the power button, select the restart option, wait for the device to restart, and then check if the problem persists.
It’s time to call for repairs
If none of the solutions listed above worked, it means that the problem is not a small one as you had hoped. If your device is still under warranty, it is best to call, and explain the problem. This may take some time in some cases, but at least it’s free.
The third solution is definitely the worst, which means the device needs to be repaired. You will need to go for the wallet and pay for it to be repaired, but at least you will be able to use the headphone jack again. Otherwise, you can opt for a pair of Bluetooth wireless headphones, which will also solve the problem with the jack.
These are some of the solutions that we hope have been useful to you. If you think there are still solutions, let us know in the comments.
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