Siebel Gap Analysis

 

What is Gap Analysis?

Identify and Analyze gaps and Recommend solutions for potential gaps identified between user requirements and purchased application (Siebel Horizontal / Vertical functionality)

How to approach?

• Customizations should be minimized
• Customizations, if required, should not exceed 20% of the purchased application
• Avoid building functionality that is available in the core application but not licensed.

Key Steps in Gap Analysis

• Start the Gap Analysis Early

 

Gap Analysis Best Practices

• Know the Domain
• Gather the Requirements with full detail
• Study the Siebel Application
  • Read & learn
  • Explore / Hands-on
  • Research
  • Ask

• One gap at a time
• Don’t loose focus of the Big Picture