Oracle Customer Care Billing Functional – CC and B MCQ Quiz – Part 1

Oracle Customer Care Billing Functional – CC and B MCQ

This Oracle Customer Care Billing Functional – CC and B MCQ Quiz contains few questions as a free online practice test.

1. Which is the correct statements with reference to a case lifecycle?

a) A case lifecycle can have 0 initial state and only 1 final state
b) A case lifecycle can have 0 initial state and multiple final states
c) A case lifecycle can have only 1 initial state and multiple final states
d) A case lifecycle can have only 1 initial state and only 1 final state
e) A case lifecycle can have multiple initial states and multiple final states

2. Which of four element appear on every page on oracle utilities customer care and billing when using the classic user interface

a) Dash bord ,menu bar,Script area,status bar
b) action bar ,dash bord,Menu bar,status bar
c) action bar ,dash bord,Menu Menu,status bar
d) Action bar ,Main menu, Script area ,status bar

3. Define the sequence of Field Order Download to a flat file

a) Process X, MUP 1, MUP2
b) FDS, FODL
c) FACOMPL,FDS, FODL
d) Process X, MUP 1, MUP2, FACOMPL

4. When we configure the manufacturer for meter which of the following we do not define there?

a)Service Type
b)Model
c)Meter Configuration
d)Use on Meter

5. If a premise has 3 SP’s which have 3 single register meters attached to those SP’s & have same service cycle day, so how many total reads will be read.

a)1
b)3
c)2
d)4