Siebel CRM Quality Assessment MCQ
This Siebel CRM Quality Assessment MCQ Quiz contains few questions as a free online practice test.
1. One enterprise server can have only one,
a) Siebel Client
b) Siebel Server
c) Database server
d) Component server tasks
2. Organization help in restricting access to records for:
a) A partner company that assists you in your business (channel partner)
b) An external company that doesnot purchases your products (account)
c) A partner company that doesnot assists you in your business (channel partner)
d) An external company that sells your products (account)
3. Position are based on
a) Single Org. And single division
b) Multiple Org. And single division
c) Single Org. And Multiple division
d) Multiple Org. And Multiple division
4. Identify the correct sales process
a) Use TBUI
b) Use Smart Script
c) Use Manual Script
d) Siebel OOB does not support
5. Scenario: Customer wants agents to use script to ask questions in sequence to avoid any incorrect
entry
a) Bounded LOV
b) State Model
c) Scripting
d) Personalization
