Touch ID Not Working – You can not unlock your iPhone anymore? We’ll show you what you can do when Touch ID makes problems.
If your iPhone can no longer be demystified with the help of your finer imprint, this can be for a number of reasons. In this tip + tricks article, we give you various assistance to solve the problem as quickly as possible.
- iOS update as the cause
- Add a new fingerprint
- What else can you do
- Touch ID still does not work?
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Table of Contents
iOS update as the cause
When updating to iOS 13, many users reported problems logging into apps via fingerprint. If you do not see a message when opening such an app, try first placing your finger on the sensor. Sometimes the problem can be solved already, because the missing display of the hint does not automatically mean that the activation of the app does not work by fingerprint. Make sure your iPhone has the latest version and update it if necessary.
Add a new fingerprint
If you have touch ID set up for multiple fingers, try the stored fingerprints in different positions. Perhaps the error occurs only when printing a specific finger. If so, re-add the bad fingerprint. In our step-by-step guide, we’ll show you how it’s done:
Step 1:
Open the settings of your iPhone and go to ” Touch ID & Code “.
2nd step:
Then tap Add Fingerprint . Finally, you will be asked to hold your finger in different positions so that your iPhone can capture the entire impression. Afterwards you can lock your smartphone and test if the error has been fixed.
What else can you do
It sounds simple at first, but make sure that both the sensor and your fingers are free of grease or dirt. Even freshly applied cream or moisture and sweat can falsify the measurement of the sensor, for example, and cause Touch ID to no longer function properly. You can also clean the sensor with a clean, lint-free cloth to remove dirt.
Touch ID still does not work?
If the actions you have taken so far are not successful, you should use your device to visit an Apple Store or contact Apple Support .
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