What are these errors in the Google Play Store and how to fix them?

After downloading the application from Google Play, errors may appear with a number that even experienced users cannot understand. What they mean, you’ll find out in this article.

The Google Play Decryption Log has no errors, but the developers from the XDA-Developers forum have published a list of all errors and explained how they can be corrected. I suggest you read this.

Error 491

Problem: The  application cannot be downloaded or updated.

Repair method:  go to settings, go to the “Accounts” section, click the menu button and select “Delete account”.

Then restart your device and re-enter your account. After that, go to settings, go to “Applications”, select “Google Play services”, click “place of management” and then “Delete all data”. If the “Stop” button is active, click it last.

Error 498

Problem:  Download interrupted. The cache is full or there is not enough free space in the internal memory.

How to fix:  You need to remove unneeded applications and files from internal memory and cache by going to “Settings» → «Applications” and manually remove the cache in several programs and games.

You can also clear your cache from custom recovery. The installation method can be read on our website and  .

Select the item “Wipe cache partition” and then “Yes – Wipe cache”. Finally, restart the device by selecting “Reset system now”.

Error 919

Problem:  The application has been successfully downloaded but does not start.

Solution: Free up  space on your device’s internal storage by removing unneeded applications or files.

Error 413

Problem: the  application cannot be downloaded or updated. The error occurs because of the use of a proxy.

Solution to the problem:  go to settings, open the “Applications” menu, select “Google Play services”, click “Manage” and then “Delete all data”. If the “Stop” button is active, click it last.

Do the same with the Play Store app. In addition, clear the browser cache.

Error 923

Problem:  Downloading is not possible. Google account sync error or no cache.

Solution:  Delete your Google account, restart your device and re-enter your account. Delete unnecessary applications and clear the cache as with error 491.

Error 921

Problem:  The application could not be downloaded.

Solution:  Delete Google Play cache by going to Settings → Applications. If that didn’t work, delete the application data by clicking the “Clear Data” button.

If that did not help: delete the account, restart the device and log in again.

Error code: -11

Problem:  This error occurs when the application is downloaded or updated, often during the installation of WhatsApp.

Solution:  Error 11 on the Play market is almost absent. Only in the English-language Google forum I found a thread with several messages in which the problem was discussed. To correct the “error code: -11” instruct users to use the same advice as for the Google Play Android Store does not work as described in our  known instructions  . Complete all items in order (except those related to Freedom).

Error 403

Problem:  The application could not be downloaded. This error occurs when 2 accounts are used to purchase the application on one device.

Solution:  Leave an account with a positive balance and try buying the app again.

Error 492

Problem: The  application cannot be installed due to the Dalvik cache.

Solution to the problem:  Delete data and cache of Google Play and Google Play services or  reset the settings  .

Error code: -20

Again, you must perform a hard reset. Instructions on the link above.

Error 927

Problem: The  application cannot be downloaded because the game or program is being updated.

Solution: please  try again later.

Error 101

Problem:  Nothing can be downloaded because too many applications have been installed.

Solution:  remove unneeded applications.

Error 481

Problem:  Account error.

Solution:  Delete the account and use a different one.

Error 911

Problem:  The application could not be loaded due to error 911.

How to fix it:  There are several ways to fix this problem:

1. Delete data from the Google Play app.
2. If you’re using Wi-Fi, disconnect and reconnect to the network. Go to any webpage, and then try to reinstall the application. If not, the problem is with the Wi-Fi network itself.
3. Connect to another Wi-Fi network.
4. Turn off Wi-Fi and use a mobile connection.

Error 919

Problem:  The application cannot be installed.

Solution:  change  APN settings  .

“Invalid batch file” error

Problem:  Cache or file error.

How to fix it:   There are several ways to fix this problem:

1. If the error occurred during the upgrade, find this application in the “Applications” section and clear the cache.
2. Download the .apk file with the new version of the application (you can find the description of the .apk file installation on our website) .
3. Clear the Google Play cache and Google Sevices Framework.
4. Delete your Google account, restart your device and log in again.

Google Play still has many different errors, but their correction does not differ from the above. Sometimes, the cache may simply clear, the device may be restarted, or the account may be deleted, and sometimes all instructions in this manual must be followed.