Avaya IP Office R9.0 Server Edition Installation Interview Questions
| Question |
| Brief us about the installation process of Avaya IP Office R9.0? |
| Answer |
| Server Edition Installation steps are as below. 1 >> Configure the role of the server using the ignition process. ( Assign IP Addresses , Hostname etc) 2 >> Configure the server using the Initial Configuration Utility. ( Assign the role to the server) 3 >> Add the optional components such as Server Edition Secondary and Server Edition Expansion System. 4 >> Upgrade to the latest IP Office Server Edition Software release 5 >> Add the licenses for Server Edition Secondary and Server Edition Expansion System. |
| Question |
| What is the latest IP Office version? |
| Answer |
| Latest Available IP Office Release is 9.1 , It is released in Jan 2015 |
| Question |
| Does IP Office Sipports Video Solution? |
| Answer |
| Yes, IP Office Supports Video Solution using Radvision Scopia Video Collabration solution. |
| Question |
| What are the various flavors of IPO that are available ? |
| Answer |
| We have below flavours / edition of IP offices. 1 >> Basic edition 2 >> Essential Edition 3 >> Preferred Edition 4 >> Advanced Edition 5 >> Server Edition |
| Question |
| Maximum number of PRI channels supported on IPO Server Edition? |
| Answer |
| PRI Channels support is depends on number of Control Units. Each IP500v2 Control Unit supports 240 PRI Channels |
| Question |
| We can directly migrate from older version like 6rls to 9.1rls? |
| Answer |
| Migration from Older Version requires compulsory Software Upgrade License , Hardware Upgrade depends on type of Edition on which you want to migrate. E.G : To Migrate to R9.X Server edition required both S/W Upgrade License and H/W . |
| Question |
| Does AVAYA IP office supports Dialers ? |
| Answer |
| IP Office cannot act as a dialer. |
| Question |
| Does IP Office Support Avaya SIP and non-Avaya SIP Phones ? |
| Answer |
| IP Office Supports all SIP Phones but for NON-Avaya SIP Phones “Third party IP endpoint license” is must. |
| Question |
| Which Applications are supported for Virtualization. |
| Answer |
| Avaya IP Office , VoiceMail pro , One-X Portal , Contact recorder for IP office are supported on virtualization. |
| Question |
| What are maximum number of connection (control unit/expansion) that can be connected to Server in this new IP office server edition? |
| Answer |
| Maximum 30 IP500V2 i.e., expansion system supported by server edition. |
| Question |
| Which Operating system used by IP Office Application. |
| Answer |
| IP Office uses Linux Operating system based on RHEL. |
| Question |
| Which server hardware we use to install IP Office R9.0 |
| Answer |
| IP 500 V2 is required for Basic , Essential , Preferred , Advanced edition. Whereas HP DL360 / Dell R210 along with IP500V2 is required for Server Edition. |
| Question |
| Diffrent types of control unit supported in IPO R9.X? |
| Answer |
| Both IP500 and IP500v2 are supported on R9.X but for Server edition only IP500V2 Control Unit is supported. |
| Question |
| What is min hardware requirement to upgrade 9.1rls? |
| Answer |
| Server Edition Primary/Secondary server === >> HP DL360G7 IPO SERVER EDITION / R210 II XL SRVR IPO SE EXP Server Edition Expansion System === >> Server Edition Expansion System (L) (R210 II XL) / Server Edition Expansion System (V2) (IPO IP500 V2) |
| Question |
| What is the difference between Avaya Aura and IP office? |
| Answer |
| IP Office is basically designed for small and medium Offices providing wide range of features and functionality at low cost along with Applications without extra H/W. Whereas Avaya Aura CM is used for Medium to Large Offices and requires multiple integrations to support different application. |
| Question |
| What is the procedure/requirement for upgrading server edition from Rl 8.1 to 9.1 |
| Answer |
| The basic steps to upgrade remain same, 1 >> Take the backup of existing system through IPO manager. 2 >> Run the Migration Utility. 3 >> Install the required S/w upgrade license. In order to upgrade to Server Edition 9.X , New Hardware has to be procured (HP DL360 / Dell R10) whereas existing IP500V2 control unit can be used as expansion with S/W upgrade. |
| Question |
| What is the difference between 8.x and 9.x version? Is there any new feature included in 9.x? |
| Answer |
| There are many diffrences in Earlier release and 9.x. 1 >> Centralized Licensing. 2 >> Increased Scalability : upto 1500 Users 3 >> VM Pro Licensing Changes for Resiliency support 4 >> SIP – TLS for Secure SIP 5 >> Hardware changes for server edition (HP DL360 / Dell R610) |
| Question |
| What are the new features available in rls 9.1 ? |
| Answer |
| 1 >> Increased Scalability — upto 1500 users. 2 >> Resiliency and Redundancy Enhancements 3 >> PSTN fall back feature 4 >> Centralized Licensing. 5 >> Centralized Management of server. 6 >> No longer a requirement to have a second set of Voicemail Pro ports on the Secondary Server in order to support Voicemail resiliency. 7 >> USB Install for Linux 8 >> Installation of Server Edition on a virtual machine : VMWare |
| Question |
| Do we use MAC address to generate the License as done for Avaya CM 6.X? |
| Answer |
| IP Office R9.X uses Centralized Licensing and Licenses are generated on basis of SID (System Identification) of server , Control Unit. |
| Question |
| Does Avaya IPO has any redundancy? |
| Answer |
| IP Office R9.X supports both redundancy and resiliency feature, |
| Question |
| Does old IP office boxes we can use with new server edition release? If yes does it fully support TDM/IP or IP only solution. |
| Answer |
| If customer is having IP500 Control unit then it is not supported for Server Edition. Only IP500V2 Control unit is supported on Server Edition. Server Edition Supports IP Only and Hybrid (IP with Analog/Digital) Solution |
| Question |
| Does IP office TDM solution support Call centre solution? |
| Answer |
| New release of IP Office are IP Only or Hybrid only solution supporting the Call Center Solution with CCR. |
| Question |
| It will support redundancy? |
| Answer |
| Yes, Redundancy is supported. |
| Question |
| Does HP DL120 hardware support in 9.1 rls? |
| Answer |
| HP DL360 and Dell R610 are supported in R9.1 |
| Question |
| What is IPO Gift card token process? |
| Answer |
| IP Office Support Service token is used for registration and activation of IPOSS service contract using the Global Registration Tool (GRT). |
| Question |
| Does AVAYA IP office supports Dialers? |
| Answer |
| IP Office itself cannot act as a dialer. |
| Question |
| Advantages of using IP Office Server Edition ? |
| Answer |
| Below Advantages in low cost are provided by IP Office. Centralized administration , Centralized licensing , Supports native IP, digital, and analog trunks and extensions, Integrates messaging, collaboration, mobility, and presence features. Offers out of the box resilience. Supports all IP Office endpoints and trunks including Avaya Flare® Experience, video conferencing, DECT, and Wi-Fi. |
