CRM Order Management

This is only a sample CRM Order Management Questionnaire that contains few questions as a preview.

1. How to make custom fields values flow down from Quote to Order?

a)Through Integration object map
b)Through SIS OM PMT Service user property map
c)Through Data Map
d)Through Signals and Variable maps

2. Customize button is disabled in ________ scenario?

a) New Sales Order
b)Modify
c)Suspend
d)Upgrade

3. What is the relation between Account and Billing Profile?

a)1:1
b) 1:M
c) M:1
d)M:M

4. What does Revise button invokes on Order screen

a) Signal
b) Script
c) Workflow
d) Command

5. Find the workflow which uses by Modify button

a)SIS OM Modify Assets Process
b)SIS OM Modify Services Process
c)SIS OM Modify Products Process
d)SIS OM Modify Products & Services Process