| Question |
| What are the major hardware requirements in terms of setting ADDM? |
| Answer |
| This depands upon the number of devices you want to discover |
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| Question |
| Is ADDM agentless or agent based? |
| Answer |
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| ADDM is discoveryless tool you need to add the credential only. |
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| Question |
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| What are the script used by windows through which discovery happens? |
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| Answer |
| For windows discovery addm runs the wmi and rem query |
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| Question |
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| For 15000 n Computing devices? we have a requirement to discover nComputing devices through ADDM? |
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| Answer |
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| you have divide this number in multiple segment. around 3000-3000 so there will be 5 scanning appliances . And you need 32 GB ram, 8 Core processor for 3000 devices |
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| Question |
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| Would it possible to discover IP phone via addm ? |
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| Answer |
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| Right not addm does not support the discovery of IP phone |
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| Question |
| Can we discover SAN deives through ADDM? |
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| Answer |
| Till 10.0.0.3 version, it is not possible to discover. but 10.1 version we can discover the same. but you need to purchase additional license for storage discovery |
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| Question |
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| What is the latest version of ADDM with updates on functionality |
| Answer |
| 10.1 is the latest version. and it comes with storage and load balancer discovery. |
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| Question |
| Can we configure ADDM in High-Availability? |
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| Answer |
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| yes we can , there is cluster configuration tab available in the administrator option. you can add multiple cluster node. But ADDM is not a mission critical tool so generally standalone installation is preferred. |
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| Question |
| What are the services run once the ADDM has been installed? |
| Answer |
| Tideway, Omninames and Appliance services run post ADDM appliance setup. |
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| Question |
| How to discover USB printer? |
| Answer |
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| You need to write the custom TPL for the same using the WMI query you can get the USB devices details from windows host and assign the same to the custom attributes. |
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| Question |
| Is it possible to create the custom attribute |
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| Answer |
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| Yes it is possible to create custom attribute. You need to know the tideway pattern language for this. |
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| Question |
| Also, please let us know if we can discover Bio-metric devices as well through ADDM? |
| Answer |
| This functionality is not available yet. |
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| Question |
| Can ADDM be integrated with HPOV? |
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| Answer |
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| ADDM can only be monitor via BMC patrol no third party tool will be available for monitoring |
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| Question |
| Can ADDM be integrated with BPPM? |
| Answer |
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| yes we can . but first we need to push that data into remedy then need to install cmdb extension for BPPM integration. |
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| Question |
| Can we do service model design at ADDM? |
| Answer |
| yes we can. but upto one level. if you want to include db cluster and application cluster then you need IMD console in remedy |
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| Question |
| Would you please brief a little on ADDM and Remedy Integration |
| Answer |
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| ADDM & remedy integration is very simple. you just need to give the server IP port and select the company in addm cmdb sync tab |
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| Question |
| How I can discover Desktop and laptops using ADDM 10.1 as it is for discovery of servers |
| Answer |
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| By default addm do not support the discovery of desktop , but in administrator discovery configuration tab you need to check the discover desktop option |
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| Question |
| How many devices can we sync simultaneously with CMDB |
| Answer |
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| max 100 you can |
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| Question |
| Is it possible to view discovered devices along with their relationship with other devices. Please brief how it does |
| Answer |
| you can view relationship between desktop and switch level only, there is no relationship available between the switch and switch right now. this idea is already shared on bmc site. may be you will get this functionalty in next version |
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| Question |
| What are the other discovery tools available in the market? |
| Answer |
| ADDM is the best agent less discovery tool but there are some others like IBM TADDM |
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| Question |
| Is ADDM market leading discovery tool at the moment? |
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| Answer |
| Yes |
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| Question |
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| Can ADDM used to monitor devices ? |
| Answer |
| no addm is only a discovery tool |
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| Question |
| Is it platform independent? Can it be installed on Windows and Linux as well ? |
| Answer |
| on windows, it is not possible on windows. on linux you can using kick start dvd. |
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| Question |
| Where can I learn Tideway pattern language from? Can you share any document please. |
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| Answer |
| Its already available on the discovery.bmc.com documentation tab |
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| Question |
| When the discovery is completed and the device is not being able to discover.the reason is reflected as get device info from heuristics. what does it mean actually ? |
| Answer |
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| There are multiple reason for this. either the credential are not working or device is not pining you need to drill down further |
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| Question |
| How much bandwidth is required to setup ADDM and initiate discovery? |
| Answer |
| A typical peak load of about 3 Megabits per second has observed |
