I lost my phone on Uber – See what to do and how to try to recover. You may find yourself very distracted, but know that you are not the only one. There is a large number of people who, for some reason, forget something inside Uber . Every day, dozens of users contact the application’s central office trying to retrieve an item that was in the car.
The good news is that you can do this automatically. The demand for this type of service is so great that the application has created a specific section so that users can try to recover objects that were left in cars. Even a barbecue kit has already been forgotten.
Also Read : What if you lost your phone or stole it ?
I lost my phone on Uber: how to recover ?
To do this you will need another smartphone . A friend can lend the device to you. Log in with your account and follow the instructions below.
Step 1. Access your account by entering your email address or cell phone number and password.
Step 2. Then, look for the “Menu” option in the upper left corner of the screen.
Step 3. From the list of options, choose “Help“.
Step 4. The app will display your last trip. At that time, tap on the “Lost Items” option.
Step 5. A form will be displayed. Enter the contact phone number – indicate someone’s cell phone for errands.
This will cause Uber to try to connect you with the driver. Stay on the line to hear an automatic message and type “1” to start the connection. If the driver does not answer, leave a message. Uber recommends that users wait at least 24 hours before getting a response.
If this alternative doesn’t work, the next option is to try to contact Uber directly through the Uber help site to resolve the issue. To do this, do the following:
Step 1. Access the Uber help site
Step 2. Click on “Sign in” to login with your Uber account
Step 3. In the “Users” field, choose “lost items“.
Step 4. Then, tap “Contact your driver about a lost item”.
Step 6. Fill in a phone number so uber will call you and can direct the call to the driver.
After activating this option, Uber itself will make a call to the indicated number where there will be the option to redirect the call to the driver of your last trip.
Tip: how to not forget any belongings on Uber
We are all subject to distractions and some items may be lost in the car. However, Uber itself gives a tip that seems quite interesting to prevent this from happening. Whenever you finish a trip, remember to immediately assess the driver on the platform.
This will remind you of how the journey went and can be a way to recap what items you were carrying when you got in the car. The faster you make contact, the greater the chances of recovering the lost item. Remember that Uber vehicles have high passenger turnover and, if the driver doesn’t see that you forgot something, another passenger may end up taking your item by mistake.
Also Read : Uber Reveals Flying Ride Service
